Payment Policy

1. Payment Methods
We offer a variety of payment options to ensure a smooth and convenient shopping experience. The following payment methods are accepted on the Narieo website:

Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
Net Banking: Customers can pay directly from their bank accounts using net banking services from major Indian banks.
UPI (Unified Payments Interface): Payments can be made using UPI-enabled apps such as Google Pay, PhonePe, and BHIM.
Wallets: We accept payments from popular digital wallets like Paytm, MobiKwik, and FreeCharge.
Cash on Delivery (COD): COD is available for select locations. A nominal fee may apply for COD orders.

2. Payment Security
Secure Transactions: All online transactions on the Narieo website are secured using SSL (Secure Socket Layer) encryption technology. This ensures that your payment information is protected and cannot be accessed by unauthorised parties.
Payment Gateways: We use trusted and reliable payment gateways to process transactions. Your payment information is handled securely and is not stored on our servers.

3. Order Confirmation
Immediate Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with your order details.
Failed Transactions: In the event of a failed transaction, please ensure that your payment details are correct and try again. If the problem persists, please contact our customer support team for assistance.

4. Payment Issues
Double Payments: If you notice that you have been charged twice for the same order, please contact our customer support team with proof of the double payment. We will investigate the issue and process a refund for the duplicate charge if applicable.
Payment Discrepancies: If you encounter any discrepancies or issues with your payment, please reach out to our customer support team for resolution.

5. Refunds
Refund Processing: Refunds will be processed using the original payment method used at the time of purchase. Please allow 5-7 business days for the refund to reflect in your account.
Refund Conditions: Refunds are subject to our Return and Cancellation Policy. Only eligible returns will be processed for refunds.

6. Currency
Indian Rupee (INR): All transactions on the Narieo website are conducted in Indian Rupees (INR). Prices displayed on the website are inclusive of applicable taxes.

7. Customer Support
If you have any questions or concerns regarding payments, please contact our customer support team at care@narieo.com. Our team is available Monday to Friday, 9 AM to 6 PM IST.
Thank you for choosing Narieo for your premium sanitary napkin needs. We value your trust and strive to provide a seamless shopping experience.